This Privacy Policy outlines how Olambit (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services. By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.
- Information We Collect
We collect personal information from you when you use our website, create an account, or communicate with us through email or phone. The information we collect may include:
- Name, email address, phone number, and other contact information
- Demographic information such as your age, gender, and location
- Payment information such as credit card details or billing information
- Information about your business and its financial transactions
- Information you provide to us through surveys, feedback, or other forms
We may also collect information about your use of our website, including your IP address, browser type, and device information. We may use cookies, web beacons, and other technologies to collect this information.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates.
- How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide you with our services, including on-call consultation for legal and tax matters, assistance in income tax returns, and other compliance services
- To communicate with you about our services, including responding to your inquiries and requests
- To process your payments and manage your account
- To personalize your experience on our website and improve our services
- To send you marketing communications about our services or other information that we think you may find interesting
- To conduct research and analysis to improve our services
- To comply with legal and regulatory requirements
We may also use your information to maintain the security of our website and services.
- How We Protect Your Information
We take the security of your personal information seriously and use reasonable measures to protect it from unauthorized access, use, or disclosure. We use secure servers, firewalls, and encryption to protect your personal information. We restrict access to your personal information to only those employees, contractors, and third-party service providers who need to know the information to provide our services.
- Disclosure of Your Information
We may disclose your personal information to third-party service providers who help us provide our services, such as payment processors or IT service providers. We require these third parties to maintain the confidentiality and security of your personal information.
We may also disclose your personal information if required by law or in response to a court order or other legal process. We may also disclose your personal information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.
- Cookies
We use cookies on our website to improve your experience and to analyze how you use our website. Cookies are small text files that are stored on your computer or mobile device when you visit our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. You can control and delete cookies through your browser settings.
- Data Retention
We will retain your personal information for as long as necessary to provide you with our services, to comply with legal and regulatory requirements, or to resolve disputes. If you wish to delete your account or request that we delete your personal information, please contact us
- Minors
This website is not intentionally designed for or directed at persons 18 years of age or younger, and Olambit will not intentionally collect or maintain information about anyone under the age of 18.
- Consent
By using this website, you consent to the collection, use and storage of your information by Olambit in the manner described in this privacy policy. Olambit reserves the right to make changes to this privacy policy from time to time. When using this website, you should review the current Terms of Use and privacy policy to determine if they have been amended since your last visit.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info.olambit@gmail.com or mailing us at: 30/85A Street no 7 Vishwas Nagar Delhi 110032
- Limitation of Liability
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your personal information. In the event of a data breach, we will promptly notify you and take reasonable steps to mitigate any harm caused by the breach.
To the fullest extent permitted by law, we disclaim any liability for damages caused by a data breach, including but not limited to direct, indirect, consequential, and incidental damages. By using our website and services, you agree to hold us harmless and release us from any liability arising from a data breach.
- Compliance with Indian Data Protection Laws
We comply with the data protection laws in India, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”). We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
- Collection and Use of Sensitive Personal Data or Information
We may collect and use sensitive personal data or information as defined under the IT Rules, such as financial information and medical records, only for the purpose for which it was collected and with your explicit consent.
- Right to Access, Correct, or Delete Personal Information
You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise these rights, please contact us. We will respond to your request in a timely manner.
- Grievance Officer
We have appointed a Grievance Officer to address any concerns or complaints you may have regarding the processing of your personal information. You may contact our Grievance Officer at info.olambit@gmail.com.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at info.olambit@gmail.com.
- Collection and Use of Financial Information
We may collect and use your financial information, such as bank account details, credit card information, or other payment information, to process payments for our services. We will only use this information for the purpose for which it was collected and with your explicit consent.
- Collection and Use of Identity Proof Information
We may collect and use your identity proof information, such as PAN card, passport, or Aadhar card, to comply with our legal obligations and to verify your identity. We will only use this information for the purpose for which it was collected and with your explicit consent.
- Storage and Protection of Financial and Identity Proof Information
We take reasonable measures to protect your financial and identity proof information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to secure your data during transmission and storage. We will retain your financial and identity proof information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
- Sharing of Financial and Identity Proof Information
We may share your financial and identity proof information with our service providers, such as payment processors and verification agencies, solely for the purpose of providing our services to you. We may also share this information with our legal and regulatory authorities as required by law or to protect our rights and interests.
- Third-Party Links and Services
Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or the content of these websites or services. We encourage you to review the privacy policies of these websites and services before providing them with your personal information.
- Children’s Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately. We will take reasonable steps to remove such information from our servers.
- Limitation of Liability for Advice Given
Our services include legal consulting and advisory services, which may involve providing opinions and advice based on our knowledge and experience. However, please note that any advice given by us is based on our personal opinion and may not be accepted by the government or other legal authorities.
We do not guarantee the accuracy or completeness of any advice given, and we expressly disclaim any liability for any losses, damages, or other harm that may arise from reliance on such advice. We recommend that you seek independent legal advice before taking any action based on our advice.
By using our services, you acknowledge and agree that we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with any advice given by us, whether or not we were aware of the possibility of such damages. This limitation of liability shall apply to the fullest extent permitted by law.
Please note that this clause is intended to limit your liability for advice given as part of your legal consulting and advisory services. You should consult with a lawyer or competent professional to ensure that you are in compliance with all applicable laws and regulations.
- SECTION 4 – Payment via Razerpay
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com